Support and resources - University of Wollongong

UOW College offers a range of support and resources to help you succeed in your studies and student life.

Support is available to students across English Language (ELICOS), academic pathway, and Vocational Education and Training (VET) programs. Whether you need help with your studies, wellbeing, or adjusting to life at college, support is available throughout your time with us.

Support for your learning journey

Study and course help

Access a range of services to assist you with your course and enhance your study skills, including academic support services available at UOW.

Personal support and wellbeing

Receive support to help you adapt to study life, including assistance from student advisors, counselling, health and wellbeing, and referrals to external services.

Student services

Access essential administrative support designed to assist you with course enrollment and meet your overall student needs.

Journey to success

We're here to make the UOW College experience rewarding journey filled with academic growth and personal development.

[Music]

They are genuinely authentically interested in getting to know you. Also just incredibly committed to like, teaching people who, of course, want to be taught and I think through the college because this is an alternative pathway, the majority of people that come through want that and it's nice to have that reciprocation from the people that you're here to learn from.

[Music]

Again, I don't know where to start. There's so many things that that I love about the college and I think it's because I wasn't expecting to love it. I'm proud of it because I came in expecting a wholly different experience and I walked out the other side like, believing in myself. [Laughs]

[Music]

Getting started as a new student

Welcome to UOW College! Find out everything you need to know about getting started with your studies including enrolling in your course and attending orientation.

Getting started

Form name	Form description
Course withdrawal form	Use this form to formally withdraw from your course or discontinue your studies.
Course transfer request form	Apply to transfer from your current course into a different UOW College course.
Credit transfer and recognition of prior learning application form	Request credit for previous study or experience toward your current course.
Leave of absence request form	Apply to temporarily pause your studies for an approved leave period.
Reduced study load form	Request to reduce your subject load or withdraw from subjects after the census date.
Request to repeat a passed subject	Apply to re‑enrol in a subject you have already passed when needed for course progression.

Form name	Form description
Appeal form	Submit this form to appeal a formal UOW College academic decision at Stage 3 of the appeals process.
Privacy complaint form (PDF)	Use this form to report concerns about how your personal information has been collected, stored, or used.
Show cause after exclusion form	Apply to return to your studies after an exclusion period by outlining why you should be re‑admitted.
Student grievance form	Submit this form to report a less serious complaint or concern about your student experience.

Students can provide feedback via the UOW College feedback portal.

Form name	Form description
Instalment plan request form	Apply to pay your tuition fees through a scheduled instalment plan.
Refund request form	Request a refund of tuition fees for eligible enrolment changes.
Transfer UOW College fees or credits to UOW form	Transfer eligible credits or prepaid fees from UOW College to the University of Wollongong.
Tuition fee instalment	Apply for a tuition instalment plan due to financial hardship impacting your ability to pay fees upfront.

Form name	Form description
Attendance and final results recalculation request form (PDF)	Request a clerical check of your attendance records or final subject results.
Certificate reprint request form (academic and ELICOS courses) (PDF)	Use this form to request reprinted certificates, transcripts, or official academic documents.
Certificate reprint request form (vocational) (PDF)	Use this form to request reprinted certificates, transcripts, or official academic documents.
Post/ email results request form	Ask for your academic results to be sent to you via email or postal mail.
Remark request form (PDF)	Use this form to request a re‑mark of a written assessment item.
Tutorial change request form (academic courses)	Request a tutorial or class change when you cannot update it through SOLS.
Confirmation of enrolment form request	Request an official letter confirming your current enrolment.
Opal transport form	Apply for a NSW student transport concession for discounted public transport fares.
UOWC general enquiry form	Submit general questions or requests for information about UOW College.
Information release form	Give consent for UOW College to share your personal or academic information with nominated individuals.
Request to update preferred name form	Request an update to your preferred name in student systems.
Student wellbeing and support privacy disclosure and consent form	Nominate a support person who UOW College may contact if you need extra wellbeing or academic support.

Form name	Form description
Homestay notification form	Students moving out of homestay accommodation, including for a study break of seven days or more, must complete this form.
Under 18 international homestay student travel application	This form must be completed by under 18 International students who are requesting temporary leave from their UOW College homestay arrangements for travel and overnight stay purposes.

Policies and procedures

The UOW College policy directory contains all approved policy documents and supporting resources. The policy directory provides the authoritative source of all up-to-date student-related UOW College policies.

Access the policy directory

Student essentials

Key dates

Fees

Course Outlines

Library

Student systems

Progression to UOW