Coronavirus FAQs

The following FAQs provide up to date information regarding the novel coronavirus (also called 2019-nCoV or COVID-19) for future and current students of UOW College. If you have additional questions that haven’t been covered in these FAQs, please call +61 2 4221 5700 and we will do our best to answer your question.

If relevant, please see also coronavirus COVID-19 specific information for:

All students at global campuses and teaching locations should follow the health advice of the country government and campus administration of which they are based.

Support Services

Now that the College has moved to remote learning we want to let you know about the student support services that are available to you.  All our usual student support services are available online.  Here is some information about getting the help you need to succeed, and how to contact College staff with your questions and concerns.

Support

Contact the student services desk on 42528804 (8.30- 5.00pm) or email:

uowcollege-studentsupport@uow.edu.au

Staff providing support on this contact number or email will be able to help you with your questions and direct you to specialist staff if needed.

Email our Student advisor team college-advisor@uow.edu.au

They will respond to your enquiry and, if needed, make an appointment for you via telephone or video conference. They can also refer you to other services as needed.

This service will remain available through Moodle as usual, 24/7.

Further to these services, you will receive regular surveys to communicate with us about your online experience. You may also have College staff contact you to see how you are going with the new mode of study.

Please check your SOLS/email regularly. Download Webex Teams and Webex Meetings on your devices and get ready for your online education.

Using the Webex Teams App (please download and use your UOW credentials), you will be able to join a group for applicable subjects. Online assistance will be offered through the group, and you will be able to communicate with other students in your subject in this way also.

The teachers in the Learning Hub will be teaching Language Support online via Webex.  To make an appointment, email: lstokes@uow.edu.au

To register to be part of an online English chat group, email: lstokes@uow.edu.au

Further to these services, you will receive regular surveys to communicate with us about your online experience. You may also have College staff contact you to see how you are going with the new mode of study.

Please check your SOLS/email regularly. Download Webex Teams and Webex Meetings on your devices and get ready for your online education.

FAQ's

If you have a question relating to your fees, please contact  student-fees@uow.edu.au

Please contact the Vocational team for any clinical placement questions at uowc-sdrovocational@uow.edu.au.

Yes, Census date has been pushed back for all Academic courses to the 16 April 2020.

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