COVID-19 Response

What’s happening

The College will be delivering most of our courses remotely, however, some classes may require practical instruction face-to-face in a class room setting.  Your teachers will provide you details if you are required to come on campus.

This means, in most instances, you will have access to your teachers through Webex or Zoom, online classroom discussions and digital learning materials.

This ensures a high-quality, remotely-delivered learning experience for everyone. Student support services are all available online. 

See course information below for specific plans for the coming session. Details are different for the various College programs.

The COVID-19 pandemic is a rapidly evolving issue.  Keep up to date by regularly checking the information provided on the UOW College website and the UOW coronavirus response website.

Details about UOW College courses may differ slightly from the University of Wollongong, so please ensure you check this webpage for the correct course information. 

Current UOW status summary

  • We are doing all we can to bring our UOW community back on campus safely as COVID-19 restrictions continue to ease across Australia. Find everything you need to know about coming on campus, accessing our facilities and staying up to date with any changes as things progress.
  • UOW’s range of academic and personal support services are fully operating and available to students.
  • We have established the COVID-19 Financial Assistance Grant Scheme for students most impacted by COVID-19. Grants are available for impacted domestic and international students enrolled at any one of UOW’s Australian based campuses, including UOW College Australia. Students seeking financial assistance can apply online.

Course Information

Contact the student services desk on 42528804 (8.30- 5.00pm) or email:

uowcollege-studentsupport@uow.edu.au

Staff providing support on this contact number or email will be able to help you with your questions and direct you to specialist staff if needed.

Email our Student advisor team college-advisor@uow.edu.au

They will respond to your enquiry and, if needed, make an appointment for you via telephone or video conference. They can also refer you to other services as needed.

If you are having difficulty coping at the moment and need other support you can email our counsellor directly:

janelleg@uow.edu.au

Using the Webex Teams App (please download and use your UOW credentials), you will be able to join a group for applicable subjects. Online assistance will be offered through the group, and you will be able to communicate with other students in your subject in this way also.

This service will remain available through Moodle as usual, 24/7.

Further to these services, you will receive regular surveys to communicate with us about your online experience. You may also have College staff contact you to see how you are going with the new mode of study.

Please check your SOLS/email regularly. Download Webex Teams and Webex Meetings on your devices and get ready for your online education.

The teachers in the Learning Hub will be teaching Language Support online via Webex.  To make an appointment, email: lstokes@uow.edu.au

To register to be part of an online English chat group, email: lstokes@uow.edu.au

Further to these services, you will receive regular surveys to communicate with us about your online experience. You may also have College staff contact you to see how you are going with the new mode of study.

Please check your SOLS/email regularly. Download Webex Teams and Webex Meetings on your devices and get ready for your online education.

The Australian Government has introduced COVID-19 specific financial support for domestic students already in receipt of Centrelink payments such as Austudy or Abstudy. For the most up to date information about these financial support measures, visit the Services Australia website.

More information is located on the Student financial assistance & fees updates page. 

Support Services

Now that the College has moved to remote learning we want to let you know about the student support services that are available to you.  All our usual student support services are available online.  Here is some information about getting the help you need to succeed, and how to contact College staff with your questions and concerns.

Support

If you have a question relating to your fees, please contact  student-fees@uow.edu.au

Please contact the Vocational team for any clinical placement questions at uowc-sdrovocational@uow.edu.au.

Student FAQs

The following FAQs provide up to date information regarding the novel coronavirus (also called 2019-nCoV or COVID-19) for future and current students of UOW College. If you have additional questions that haven’t been covered in these FAQs, please call +61 2 4221 5700 and we will do our best to answer your question.

If relevant, please see also coronavirus (COVID-19) specific information for:

All students at global campuses and teaching locations should follow the health advice of the country government and campus administration of which they are based.

Living through Covid-19 - Reflections by the students of UOW College Australia

Need help?

UOW College Student Support Email

uowcollege-studentsupport@uow.edu.au

UOW Student hotline

Call +61 2 4221 5700