Certificate IV in Community Services

Certificate IV in Community Services

Location: Wollongong & Shoalhaven Campus
Duration: 8 months (2 sessions) 
UOW Course Code: CHC42015
Session Dates & Intakes
Dollar ImageNSW Government Smart and Skilled funding available

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The Certificate IV in Community Services will provide you with skills to design and deliver person-centred services to individuals and/or groups and provide support, advocacy or interventions to individual clients, groups or communities across a range of services. This qualification will enable you to work in a community development framework in a range of community settings, case work or case management contexts and may involve counselling, effective communications, implementing community interventions, advocating for clients and delivering programs that enrich the wellbeing of individuals and groups. The Certificate IV in Community Services will also enable you to work autonomously with limited responsibility within established parameters and may enable you to supervise and lead other workers in projects or teams. 

Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: 

  • Case worker
  • Health education officer
  • Community services worker
  • Outreach officer
  • Community support worker
  • Support worker
  • Team leader
  • Domestic violence worker
  • Welfare support worker
  • Welfare worker
  • Family support worker 

Entry Requirement 

  • Available to Domestic students only.
  • No academic entry requirements. 

Mandatory Documentation

The Healthcare industry requires that all students on work placement hold the following documentation.

  1. National Police Check

  2. Working with children check

Students will not be permitted to attend work placement without current police and working with children checks.

Any costs associated in acquiring the above documents are in addition to course costs and are at the students' own expense.

UOW College strongly recommends that students enrolling in this course consider their eligibility to obtain the above documentation prior to enrolment.

Course Delivery

The Certificate IV in Community Services is delivered face-to-face over 3 days per week for 2 academic sessions and includes self-paced activities. UOW College also requires students to complete a minimum of 120 hours of work placement in a community service organisation.   

Work Placement

Students are required to:

  • Successfully complete a minimum of 120 hours of work placement throughout the duration of their course. During this time, students will be required to attend 5 days per week within a community organisation.
  • Attend work placement each session to demonstrate the application of skills and knowledge within a workplace setting.
  • Organise their own transport to and from the placement organisations.
  • Organise leave with their employer (if applicable) to attend work placement.
  • Plan financially for their unpaid work placement period.

For VET courses with work placement components:
Please Note: Course fees do not include additional uniform requirements for work placement (eg, shoes) and any other associated costs (eg, travel or parking costs). Additional costs may also be incurred to attend excursions.

Course Requirements  

This qualification consists of 15 units of competency including 7 core and 8 elective units preselected by UOW College. They are as follows:

Code Subject Name
CHCADV001 Facilitate the interests and rights of clients
CHCCCS004 Asses co-existing needs
CHCCOM002 Use communication the build relationships
CHCDIV001 Work with diverse people
CHCLEG001 Work legally and ethically
CHCPRP001 Develop and maintain networks and collaborative partnerships
HLTWHS003 Maintain work health and safety
CHCADV002 Provide advocacy and representation services
CHCAOD001 Work in an alcohol and other drugs context
CHCCCS006 Facilitate individual service planning and delivery
CHCCDE003 Work within a community development framework
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCMHS001 Work with people with mental health issues
CHCPRT001 Identify and respond to children and young people at risk
CHCCDE006 Work to empower Aboriginal and/or Torres Strait Islander communities

*Electives subject to change at UOW College discretion in accordance with training package rules and industry requirements.

Included Course Material

  • Learning resources/texts
  • Class power point presentations, notes and handouts
  • UOW College uniform - polo shirt and name badge

Pathways From The Qualification

Upon successful completion of the Certificate IV in Community Services, students will be guaranteed entry to the Bachelor of Social Sciences at the University of Wollongong. Students may also be eligible to apply for other UOW undergraduate courses where applicable. See UOW Course Finder for information on eligible degrees. Students may also wish to use the Certificate IV in Community Services as a pathway to an eligible Diploma level program at UOW College.

Payment Options

  1. NSW Government Smart and Skilled funding available
  2. Upfront payment by course or session.
  3. Pay by instalment plan for approved applicants.

Additional Costs Not Included in Course Fee

  • Travel and parking
  • Additional uniform requirements – long black pants and appropriate footwear (UOW College branded polo shirts and name badges are provided).
  • Application fee associated with national police check.  


Last reviewed: 1 November, 2017